Oracle HRMS, EBS HCM and Cloud Support Consultant

• Highly motivated and dedicated Principle Technical and Functional Support Engineer and with more than 23 years of experience in Technical Support and Education of which more than 21 years are in Oracle ERPs and Cloud such as HRMS/HCM products - Payroll, Human Resources, Time and Labor(OTL), Self Service(SSHR), Workflow, iRecruitment, Benefits, Mobile Applications and Financials. 

• Trained in Oracle HRMS/HCM Modules and offering top-notch problem solving abilities. 

• Expert in handling customer escalations and delivering complex solutions to New Implementations, Fast formulas, Data Upload, Setup, Performance, Legislations, Patching, Personalization, Debugging code(Java and SQL) etc. 

• Familiar with multiple industries and enjoy providing consulting solutions to Top Global customers.

Most recent role as a Principal Functional/Technical Engineer

• Technical and Functional support to customers in upgrading, implementing and configuring Oracle HRMS/HCM applications and most of them were production down & critical payroll issues.

• Involved in Oracle EBS R12.1.3 and R12.2.0 upgrade, Implementation and project enhancements.

• Extensive experience in ERP & HCM Human Resources, Global Payroll, Oracle Time & Labor, Absence Management, Benefits and Payroll (US & Canada).

• Developed, Maintained and troubleshoot custom Fast Formulas and data upload using APIs.

• Patched R12.2 & R12.1.3 instances with latest patch sets. Excellent knowledge of Performance & Talent Management, Taleo & iRecruitment, Self Service Human Resources (SSHR), Mobile Application and Workflow.

• Managing Oracle HCM Cloud which includes Create/Modify Data roles and its Security Profiles, Job Roles, Application Roles and Duty Roles.

• Part of a team implementing Oracle R12 HRMS modules HR, Advance Benefits (OAB).

• Assisted in Business process mapping and prototyping, gap analysis, solution design, HRMS setup, testing and user  training. Conducted technical training sessions to impart comprehension on Oracle HRMS applications and represented Oracle HRMS applications in OHUG (Las Vegas in 2018 and Forth Worth in 2019) and held LIVE sessions with Oracle HRMS applications users/customers.