Senior ADP WorkForce Now Benefits Consultant

ADP Workforce Now consulting experience includes:

• Provided in-depth consulting services, using advanced system functionality knowledge, and advanced product expertise to manage implementation projects, demonstrate and implement the Human Capital Management suite of features offered in ADP Workforce Now.

• Collaborated with clients to analyze existing systems, policies and procedures to determine how to improve upon these to connect with each client's business objectives, both long and short therm.

• Coordinated with other internal departments to address and resolve product, service and client issues that implicated the overall framework, quality and standards of the implementation project while ensuring client satisfaction and project deadlines were met.

• Consulted with clients during the implementation project with industry best practices and providing them with Workforce Now expertise on system functionality.

• Managed the implementation project for HR, Benefits, ACA, Onboarding and Talent features successfully while ensuring client satisfaction, client engagement and project timeliness.

• Worked in tandem with implementation team partners to ensure client deliverables are met, risk management completed, and project milestones achieved.

• Offered consultative review of HRIS based on client’s request for customization and process efficiencies.