CONSULTANT PROFILE

Ceridian Dayforce Support Consultant

Profile
  • Responsible for troubleshooting configuration problems within the DayForce HCM application and/or functionality and utilizing the appropriate steps for a speedy resolution.

  • Developed and enhanced process flow procedures, documentation and conducted training on the new functionality with end-users.

  • Assist in the documentation of open issues, the configuration design, and the final resolution within the DayForce HCM application.

  • Develops SQL coding to make systematic updates in client’s environment when deemed necessary.

  • Responsible for analyzing product design changes to determine the end effect and functionality of the DayForce HCM application.

  • Develop process documentation based on defined system requirements, design, implement and test configuration of the DayForce HCM application.

  • Assist with troubleshooting problems with and/or functionality and utilize appropriate resources for research and resolution.

  • Participate in meetings with business owners and users to achieve solution that meets the requirements and expectation of the business.

Skills

DayForce HCM

System Configuration

Application Support

PeopleSoft HRMS

Customer Service

SQL

Troubleshooting

Problem Resolution

Payroll

Benefits

User Training

ADP

Kronos

Renaissance CS

TIMIS

Oracle

SQL Server

DB2

Professional Experience

HCM Consultants

2020

Present

-

Ceridian DayForce Support Consultant (Remote)

Ceridian DayForce

2013

2020

-

Customer Support Analyst

Self Employed

1991

2013

-

Sr. HR/Payroll/Benefits Consultant

More career information available upon request.

Education, Certifications & Training

B.S. in Computer Information Systems, DeVry Institute of Technology, Decatur, GA

Additional information

Please complete the below form to request a full resume, schedule a phone screen or to speak to one of our recruiters about this consultant. Our consultants are usually available for phone screen within 24-48 hours and can start an assignment within 1-4 weeks. 

Consultant Ref:

339

Work Status:

US Citizen

City:

Atlanta

State:

Georgia

Availability:

Immediate

Ability to travel:

No

Ability to relocate:

No

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