Senior Infor WFM (Workbrain) Consultant

• Over 15 years of experience as a Workforce Management consultant within various industries such as health care, retail, manufacturing and services

• Experienced in wide range of Workforce Management applications such as Workbrain (INFOR WFM), Kronos, Dayforce and EmpCenter

• Worked through all project phases during implementation life cycle (SDLC) applying different methodologies Agile and Waterfall

• Led implementation projects as well as various upgrade projects ranging from small hot fix releases to major version upgrades

• Demonstrated strong analysis & problem-solving skills to address business and technical issues in difficult, dynamic situations

• Designed and integrated both input and output files for various existing HR, ERP and payroll systems like SAP, PeopleSoft and Oracle

• Provided key analysis in vendor selction process RFQ and RFP.

Recent project experience includes:

• Analysis, design and development of a variety of Workbrain application components: Pay rules and conditions, Reports, forms and workflows, Data interfaces, Balances and Entitements, Scheduling module.

• Lead consultant helped clear out large backlog of change requests that was bottleneck for the organization. Reducing the wait time for end users and improving application accuracy in pay calculation.

• Configure the defined business requirements in Workbrain creating customizations as necessary, and review configuration with client.

• Lead consultant on multi million dollar implementation using Infor WFM application using multiple modules, time and attendance, scheduling, balance and accruals, reporting. Providing leadership and experience on complex union heavy organization with solution design.

• Designed improved interface between SAP and Workbrain system that improved performance and provided more accurate error tracking.

• Worked very closely with various departments within the organization to meet their business rules.

• Facilitated process review meetings and created multiple new processes for the organization using new application.

• Created training material and worked with change management team to ensure smooth transition post go live.

• Provided expert advice and support in the planning, estimating, tracking and completion of design, configuration and customization activities of the workforce management application for single biggest government department (approximately 78,000 employees).

• Responsible for upgrading Workbrain system from 5.1 to 6.13 version featuring redesigned RLF, custom reports, security and scheduling module.

• Optimized and retooled over 1200 calc groups into 38 leading to significant response improvement on the system and overall customer satisfaction.

• Maintaining and completing Project Key Performance Indicators.

• Provided expert advice in the development of functional and technical specifications leading to more accurate payment and reduction of overpayment and underpayment throughout whole government department.

• Led coaching and support (including knowledge and skills transfer) in solution design, configuration, customization and testing throughout whole project life cycle.

• Worked on updates and upgrades of the Workbrain system, such as write specifications and document user requirements as well as standard operating procedure (SOP).