CONSULTANT PROFILE

Workday Trainer / Instructional Designer

Profile

Extensive Workday training needs assessment, course and materials development, instructional design, end user training and follow-up support with project team and end users.


Recent project experience includes:


  • Extensive consulting experience in instructional design, technical writing, business analysis, testing, test case scenario creation, and end-user support.

  • Developed over 83 Workday HR business process training materials for all US HR departments using Word, Walk Me, and In Design.

  • Optimized WalkMe Workday deployment with Corporate HR project team. Tested 18 new business processes.

  • Documented 12 best practices for worldwide employees and managers for integration between Workday and the Job Description Database (JDX) business processes.

  • Planned, developed and coordinated training plan for the Workday rollout to 1,700 employees.

  • Initial contact for all new employees to assist with all onboarding processes prior to 1st day of work.

  • Coordinated end user training and follow-up support with project team and end users.

  • Developed training materials for ILT and online instruction. 

  • Delivered ILT training and business process/best practices job aids.

  • Maintained intranet Workday website including training documentation sorted by security level, What’s New, and Contact Us pages.

  • Developed Workday training deliverables to support all 14 U.S. HR Operations training solution including End-to-End Process PPTs, Facilitator Notes, Participant Guides, and Training Tenant/Training Sandbox configuration. Tested new business processes.

Skills

Instructional Design

Business Process

Workday Training

Project Manager

Training Materials

Training Plans

Training Manuals

Technical Writing

End User Support

Training Solutions

Business Analysis

Narration Scripts

eLearning

PowerPoint

Job Aids

WalkMe

Mobile Learning

Best Practices

Professional Experience

Independent

2019

Present

-

Workday Instructional Developer/Technical Writer

Workday/WalkMe Instructional Developer

2016

2018

-

Healthcare Company

Workday ERP Training Project Manager

2014

2015

-

US Dept of Energy

More career information available upon request.

Education, Certifications & Training

Master of Arts degree in Communication - Western Michigan University.

Special Emphasis: Organizational Development and Communication


Bachelor of Arts degree in Communication - Western Michigan University.

Minor: Business Communication

Additional information

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