SAP SuccessFactors EC Business Analyst
16+ years IT and HRIS experience as a Business Analst, Systems Analyst, Project and Implementation Consultant.
Worked on multiple HRIS system conversion and upgrade projects.
Participated in client implementations and lead requirements gathering, business analysis, system configuration, testing, and training.
Extracted, analyzed and assessed client business needs and workflows and make consultative recommendations.
Understood client expectations and client requirements at the onset of the project and keep timelines.
Set up and configured client’s workflows, business processes, security roles and rights per requirements and system administration.
Recommended best practices to clients based on product capabilities and business process workflows.
Provided technical expertise and training to colleagues and clients.
Provided feedback on existing product and contribute to the design of new product features.
Researched, analyzed, developed, and recommended processes and procedures to improve the customer's overall experience.
Recent project experience includes:
Supporting the deployment of SAP SuccessFactors HR Suite.
Providing functional, administrative, technical and end user support for one or more of the following SuccessFactors modules: Core HR, Applicant Tracking, Organization Chart, Performance Management, and/or Learning Management.
Assisting with HR processes, projects and change management (which includes the implementation and integration of HR cyclical programs associated with a systems conversion to SAP SuccessFactors)
Providing ongoing continuous support of employee and organizational data maintenance.
Maintaining detailed knowledge of SAP SuccessFactors functionality, configuration options, integration points, and best practices.
Collaborated with HR Functional Partners (i.e. Compensation/HRIS, Benefits, Recruitment, and Training) and divisional coordinators on assigned projects and data integrity processing.
Make recommendations for human resource functional improvements to ensure that its processes are aligned with the new HRIS system and modules.
Consulted with IT team members, SMEs and process owners to advise on the best way to leverage and configure SuccessFactors modules to achieve business objectives.
Provide subject matter expertise relative to administrative, transactional processes, data automation, project management support, gathering data, analysis and reporting - with the objective of increasing post-implementation ongoing employee, management, and organizational effectiveness.
Created and assisted with ad hoc analytic data requests.
Developed, maintained and supported a variety of reports or queries using appropriate reporting tools. Assisted in the development of standard reports for ongoing needs.
Helped maintain data integrity in systems by running queries and analyzing data.
Worked with HR Functional Partners to identify new opportunities to add value to the organization; assist HR colleagues with projects (during and post-implementation), developing HR data metrics, facilitates creation of reports and help them to effectively utilize HRIS to support their roles.
Provided input and staff support to the HR Project Manager/Manager, Compensation/HRIS and assisted with the implementation and administration tasks including, but not limited to assisting in the creating and/or maintaining project plans; monitor project progress; identify bottle necks and status concerns; track and update actions and key decisions; assist in preparing status reports, project decks, training and project communications for management.
Delivered project excellence by keeping a mindset on organizational and project objectives, customer service and continuous improvement.
Played a lead role in the assessment, testing and application of vendor quarterly releases.
Assisted in developing clear documentation including specifications, job aides, operational guides on the new HRIS system.
Provided applicable training to HR team members.
Recommende dand performed quality control procedures as defined to ensure accurate and compliant records, including records related to promotions, job transfers and new hires.
Adapted role and responsibilities to changing needs of the department, supporting special projects as assigned.
SF Learning Management
SF Core HR
SF Applicant Tracking
SF Organization Chart
SF Perf Mgtm
SAP SuccessFactors Business Analyst
SAP SuccessFactors Support Specialist
Business Systems Analyst
More career information available upon request.
Education, Certifications & Training
LaSalle University Bachelor of Science, Information Technology
Community College of Philadelphia Associate of Art, Liberal Arts
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