HRIS Maintenance Support
We offer clients the option to set up maintenance contracts to support their HRIS systems. Our contracts are designed to offer clients the greatest flexibility in a cost effective way.
Maintenance contracts are usually bought in blocks of hours per week and can be assessed periodically to ensure clients are getting the most value for money. We work closely with clients to determine their support needs, when they need them, the complexity of their needs, skills required and speed of response that is required.
HRIS Systems Support
We can provide maintenance support for the following HRIS systems:
ADP WorkForce Now
Kronos WorkForce Ready
Oracle HCM Cloud
Examples of maintenance contracts currently in place
10 hours per week Ceridian DayForce support for a non-profit.
10 hours per week UltiPro support while a client transitions to Workday.
10 hours per week iCIMS maintenance support for a healthcare organization.
10 hours per week UltiPro support for a non profit.
10 hours per week Workday Reports support for a manufacturing company
15 hours per week ADP WorkForce Now support for a tranportation company.
20 hours per week Workday HCM, Payroll & Bens support for a manufacturing company.
20 hours per week UltiPro support for a law firm.
20 hours per week Workday Financials support for a professional services firm.
25 hours per week PeopleSoft HCM support while a client transitions to Oracle HCM Cloud.
Benefits of maintenance contracts
Control your budget by only paying for what you need.
Work with one dedicated resource to resolve all your issues.
SLA means issues are resolved in a timely manner.
Increase or decrease your level of support as needed.