SAP SuccessFactors EC Business Analyst

• 16+ years IT and HRIS experience as a Business Analst, Systems Analyst, Project and Implementation Consultant.

• Worked on multiple HRIS system conversion and upgrade projects.

• Participated in client implementations and lead requirements gathering, business analysis, system      configuration, testing, and training.

• Extracted, analyzed and assessed client business needs and workflows and make consultative recommendations.

• Understood client expectations and client requirements at the onset of the project and keep timelines.

• Set up and configured client’s workflows, business processes, security roles and rights per requirements and system administration.

• Recommended best practices to clients based on product capabilities and business process workflows.

• Provided technical expertise and training to colleagues and clients.

• Provided feedback on existing product and contribute to the design of new product features.

• Researched, analyzed, developed, and recommended processes and procedures to improve the customer's overall experience.

Recent project experience includes:

• Supporting the deployment of SAP SuccessFactors HR Suite.

• Providing functional, administrative, technical and end user support for one or more of the following SuccessFactors modules: Core HR, Applicant Tracking, Organization Chart, Performance Management, and/or Learning Management.

• Assisting with HR processes, projects and change management (which includes the implementation and integration of HR cyclical programs associated with a systems conversion to SAP SuccessFactors)

• Providing ongoing continuous support of employee and organizational data maintenance.

• Maintaining detailed knowledge of SAP SuccessFactors functionality, configuration options, integration points, and best practices.

• Collaborated with HR Functional Partners (i.e. Compensation/HRIS, Benefits, Recruitment, and Training) and divisional coordinators on assigned projects and data integrity processing.

• Make recommendations for human resource functional improvements to ensure that its processes are aligned with the new HRIS system and modules.

• Consulted with IT team members, SMEs and process owners to advise on the best way to leverage and configure SuccessFactors modules to achieve business objectives.

• Provide subject matter expertise relative to administrative, transactional processes, data automation, project management support, gathering data, analysis and reporting - with the objective of increasing post-implementation ongoing employee, management, and organizational effectiveness.

• Created and assisted with ad hoc analytic data requests. 

• Developed, maintained and supported a variety of reports or queries using appropriate reporting tools. Assisted in the development of standard reports for ongoing needs. 

• Helped maintain data integrity in systems by running queries and analyzing data.

• Worked with HR Functional Partners to identify new opportunities to add value to the organization; assist HR colleagues with projects (during and post-implementation), developing HR data metrics, facilitates creation of reports and help them to effectively utilize HRIS to support their roles.

• Provided input and staff support to the HR Project Manager/Manager, Compensation/HRIS and assisted with the implementation and administration tasks including, but not limited to assisting in the creating and/or maintaining project plans; monitor project progress; identify bottle necks and status concerns; track and update actions and key decisions; assist in preparing status reports, project decks, training and project communications for management.

• Delivered project excellence by keeping a mindset on organizational and project objectives, customer service and continuous improvement.

• Played a lead role in the assessment, testing and application of vendor quarterly releases.

• Assisted in developing clear documentation including specifications, job aides, operational guides on the new HRIS system.

• Provided applicable training to HR team members.

• Recommende dand performed quality control procedures as defined to ensure accurate and compliant records, including records related to promotions, job transfers and new hires.

• Adapted role and responsibilities to changing needs of the department, supporting special projects as assigned.